Participant Engagement & Retention

Digital vs Plastic Financial Rewards

ProofPilot has more than 90 financial reward partners in 23 countries and six currencies. They range from generic rewards like Amazon and Visa gift cards to rewards that would be more specific to a particular audience (like Sephora for women...

Read More

Previewing a Reward a Participant is Working Towards on a Task Intro Page

Participants join studies on ProofPilot to contribute to knowledge (about what works), learn about themselves, get important treatments and interventions AND earn rewards. The rewards are particularly important for participants who are healthy and/or in control arms of an interventional study. ProofPilot...

Read More

Sharing Participants Received a Reward is not Sharing a Reward

In short, a participant can not share a reward that they earned from ProofPilot through the ProofPilot system. However, you will note that there are social share features available. Why? Participant engagement and delight is a key component of ProofPilot....

Read More

Automatic task time estimations

Study designers will notice some uneditable text on the task intro page as they design their study: “Based on 250 others, this task should take 30 minutes,” This is automatically generated text that, as you preview, and live participants engage,...

Read More

Showing Participants the Reward they are Working Towards

Participants join studies on ProofPilot to contribute to knowledge (about what works), learn about themselves, get important treatments and interventions AND earn rewards. The rewards are particularly important for participants who are healthy and/or in control arms of an interventional study. ProofPilot...

Read More

What Does Participant Self Service Mean?

Traditionally, most research studies are done in a clinic, requiring participants to travel (sometimes a very long way) for simple tasks like completing assessments. By self-service, we mean tasks where the study design allows participants to complete tasks whenever and...

Read More

Identifying Who Completes a Study task

By default, all ProofPilot tasks are set as “participant self-service.” This means that participants can complete the tasks when and where is most convenient for them to do so. However, there are situations when a task must be completed in person,...

Read More

How to redeem a coupon code at ThriveMarket

Thrive is a key ProofPilot partner. We’ve very pleased to offer rewards and incentives to ProofPilot participants from a carefully curated list of healthy and ethical products. Here are graphical instructions on how to redeem a coupon code when you...

Read More

Installing the ProofPilot Participant on Android and iPhone

The ProofPilot participant app (which is also used by proctors recruiting and serving participants) does not need to be downloaded from the app store. You go to https://p.proofpilot.com and log in on any device. You have full access to the application. However, many...

Read More

Jane Smith Invited You

If a user, participant, or study professional invites another potential participant, ProofPilot identifies who did the inviting to the potential participant on the study recruitment page. This helps build credibility between the potential participant. Without this information, they may wonder,...

Read More