In a recent interview with The Clinical Trial Vanguard, our Chief Strategy Officer, Joseph Kim discussed one of the main root causes of site burden and how ProofPilot is reducing it while boosting patient engagement and making trials easier and more accessible - especially for underserved communities.
From Complexity to Clarity
How often do you hear about study coordinators quitting after only a few weeks? Sites are often drowning in chaos, juggling multiple systems and manuals, unclear instructions, and tech overload - there has got to be a better way. The reason for this isn’t lack of competency, it’s lack of clarity in the instructions and systems, exacerbated by the intermittent attention given to each study as one of many ongoing trials.
Joe explained how ProofPilot’s platform orchestrates tasks, technologies, and instructional content into a cohesive, step-by-step workflow. "Imagine it as a clinical trial GPS, guiding coordinators through each step efficiently," Joe shared. "By laying out everything they need in one place, we reduce the mental load on study coordinators and allow them to conduct trials without being overwhelmed." This approach helps sites scale their operations effectively while maintaining high data quality and patient engagement.
Decentralized Trials (DCTs) Made Easy
Decentralized trials bring unique challenges - especially for stakeholders not under the same chain of command or within earshot of each other, making DCTs version of a brick-and-mortar trial even more complicated. While we’re not exclusively a DCT company, ProofPilot’s approach to trial orchestration and integrated workflows enables high compliance and data quality even when multiple study personnel are spread across different locations.
"DCTs are exponentially harder," Joe noted. "Our platform brings all the disparate tasks and technologies into a unified workflow, ensuring everyone knows what to do and when to do it."
A Tailored Clinical Experience
Balancing standardization and customization are key concerns for sponsors conducting multi-site, global trials. ProofPilot’s platform offers a highly configurable experience that’s branded to each sponsor. Whether they need a comprehensive end-to-end solution or specific modules like recruitment or post-study engagement, ProofPilot provides the flexibility to tailor any mix of products on your trial without disrupting established processes or partners.
"We’re proud to offer sponsors the adaptability they need," Joe explained. "Our platform allows them to mix and match components to create the exact experience they envision for their trials, without sacrificing efficiency or standardization."
Simplifying Recruitment and Conduct for Underrepresented Populations
Recruitment, particularly for underrepresented populations, remains a significant challenge. ProofPilot focuses on creating a smoother, more accessible process to help patients from diverse backgrounds join trials. For example, by allowing patients to schedule their initial call with study coordinators at convenient times, we help reduce the frustrating back-and-forth of phone tags for folks who may not have flexibility in their schedules. We also provide clear, culturally competent information to improve health literacy and help patients make informed decisions.
But equally important is supporting diverse clinic staff tasked with enrolling and conducting these trials. Most diverse clinics have far less research experience, which can come back to haunt a drug development team should these sites execute with less quality. ProofPilot’s platform simplifies the most complex study, ensuring that even research-naive sites can execute flawlessly, inspiring repeat study placement and providing a sustainable source of underrepresented volunteers.
Ghosting No More: Sustaining Patient Engagement in Long-Term Trials
With the increasing demand for real-world evidence and long-term follow-up, trials now need effective strategies to maintain patient engagement over extended periods. ProofPilot delivers ongoing content and reminders, keeping patients informed and engaged even when touchpoints are months apart. This automation reduces the burden on study coordinators and enhances the overall patient experience.
"Engagement over time is key for long-term studies," Joe explained. "Our platform helps patients stay connected and committed, ensuring they feel supported every step of the way."
A Platform Built with Industry Expertise
Joe also highlighted the importance of ProofPilot’s intentional focus on building a team with diverse expertise from pharma, technology, sites, and patients. This way, we can ensure that our platform is not only innovative but also practical.
"Our platform is purpose-built to make research accessible and manageable," Joe concluded. "By listening to the needs of our users, from study coordinators to patients, we’re committed to delivering an experience that ensures quality, compliance, and ease."
Curious to see how ProofPilot simplifies even the most complex studies? Book a demo with us to see how it’s done!
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